Privacy Policy

German Standard Group ("GSG", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gsgroup.co, use our e-commerce platform shop.gsgroup.co, use our mobile application ("GSG App"), or interact with our services. This policy applies equally to our website, mobile application, and all related services. By accessing or using any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

We may collect the following types of information: Personal Information: Name, email address, phone number, company name, and job title when you submit our contact form, create an account, register through our mobile app, or enroll in GSG Academy courses. Transaction Information: Order details, shipping addresses, and payment information when you make purchases through shop.gsgroup.co or our mobile app. Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on our website through cookies and similar technologies. Communication Data: Records of correspondence when you contact us via email, phone, our contact form, or in-app support.

We use the information we collect to: - Process and fulfill your orders and service requests - Respond to your inquiries and provide customer support - Manage your GSG Academy course enrollments - Send you relevant updates about our products and services (with your consent) - Improve our website, mobile application, products, and services - Comply with legal obligations and protect our rights - Analyze website usage to enhance user experience

On our website, we use essential cookies required for functionality and optional analytics cookies (via Vercel Analytics) to understand how visitors use our site. You can manage your cookie preferences through the cookie banner displayed on your first visit. Our mobile application does not use cookies or third-party analytics tools. It only communicates with our servers to provide the core services described in this policy. Essential cookies on our website cannot be disabled as they are necessary for the website to function. Analytics cookies are only activated with your explicit consent.

We do not sell your personal information. We may share your data with: - Our branch offices across the MENA region to fulfill your requests - Trusted service providers who assist in operating our website, mobile app, and services - Partner brands and distributors when necessary to process your orders - Law enforcement or regulatory authorities when required by law All third parties are required to maintain the confidentiality of your information.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When you delete your account or request data deletion, we will remove your personal data within 30 days, except where retention is required by law. Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics and improvement purposes.

Depending on your location, you may have the right to: - Access the personal information we hold about you - Request correction of inaccurate information - Request deletion of your personal information - Withdraw consent for marketing communications - Request a copy of your data in a portable format To exercise any of these rights, please contact us at info@gsgroup.co.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us: German Standard Group (GSG) Al Quoz Industrial Area 3, Dubai, UAE Email: info@gsgroup.co Phone: +971 4 2668871